Frequently Asked Questions
Got questions? We have got answers.
Get direct support viaDiscord.
Join DiscordCan you help me with a refund?
Tebex does not offer refunds for digital transactions due to the instant consumption of goods and services, which can't be returned like physical items. For details, see Tebex's Terms & Conditions.
Can you help me with a declined payment?
If you have received an error stating your payment has been declined, please create a support ticket and add your tbx ID.
Can i edit your maps?
You can only edit textures and logos in the resources where it is specified on the CFX post!
I haven't received the purchased resource, what can I do?
Resources are delivered using Keymaster.
How can I try resources before purchasing them?
You can try our resources on our showcase server.
I have problems with a purchased resource, what can I do?
Before contacting our support team, be sure to follow the steps that are reported in the README.txt file that is delivered to you with the resource.